Last updated: January 16, 2024

Thank you for choosing El Gorro Creative Co. ("we", "our", "us"). This Privacy Policy outlines how we collect, use, and disclose personal information when you use our services, including through our website and other interactions with us.

Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, and other contact details.

• Payment Information: Credit card details and billing information processed securely through Stripe.

• Transactional Information: Details about services purchased from us.

• Communications: Any communications and interactions with us.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services, including processing orders and managing your account.

• To process payments and complete transactions securely through Stripe.

• To communicate with you, including for customer service purposes and to respond to your inquiries.

• To personalize your experience and improve our services, including understanding customer preferences and trends.

• To comply with legal obligations, such as tax and accounting requirements.

Sharing Your Information

We may share your personal information in the following circumstances:

• Service Providers: With third-party service providers who assist us in providing our services, such as hosting providers, payment processors (like Stripe), and customer support services.

• Legal Compliance: With legal and regulatory authorities when required by law or to protect our rights or comply with judicial proceedings.

• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, where your personal information may be transferred as part of the transaction.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Choices and Rights

You have certain rights regarding your personal information, including:

• Access: You can request access to your personal information and receive a copy of it.

• Correction: You can request that we correct any inaccuracies in your personal information.

• Deletion: You can request that we delete your personal information under certain circumstances.

• Objection: You can object to the processing of your personal information for direct marketing purposes or where we are relying on legitimate interests.

Please note that exercising some of these rights may impact our ability to provide you with our services.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the updated policy on our website.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you would like to exercise your rights regarding your personal information, please contact us at hola@elgorrocreative.co | 214.810.4238